Frequently asked questions
Frequently asked questions for all your answers
Arrival & Departure
Yes indeed, beach pavilion Zoomers belongs to the same owners, which is why we call it our ‘sister’. There is close cooperation with arrangements etc.
The hotel is located on the coast in Castricum, on top of the dune overlooking the North Sea. The address is: Zeeweg 10, 1901 NZ Castricum. Plan your route to the hotel here.
At Zoomers, you can easily check in yourself. You’ll receive your personal access code via email and WhatsApp before 3:00 PM (be sure to check your spam folder). The hotel doesn’t have a front desk; the code grants you access to the building and your room. The code is unique and valid until your check-out time. If the code doesn’t work right away, wait a moment until the red light turns off and try again.
In the pre-arrival email, you’ll also find a link to our web app with all the information about your stay; there’s also a sign with a QR code in the room.
Translated with DeepL.com (free version)
You can check in from 15:00.
We desperately need the time to get your room in order, so unfortunately it cannot be earlier.
No, sorry. We desperately need the time to get your room in order, so unfortunately we can’t do it any earlier. You can check in from 3pm.
Check-out is always at 11am, unless you have booked a late checkout (1pm).
Please note: Check-out from the beach houses is always at 10:00 AM. Late check-out is not possible.
A late check out is until 1pm. We charge EUR 35 for this for hotel rooms, EUR 50 for the flat and EUR 70 for a family room.
We charge EUR 35 for a late check out for hotel rooms, EUR 50 for the flat and EUR 70 for a family room. Can you enjoy your stay until 1pm!
It is not possible to get out directly in front of the hotel, but there is a ‘kiss and ride’ lane at the roundabout at the end of the Zeeweg. Get out here and let the strongest carry your bags!
After this, you can choose where to park your car: you can park for free at the beginning of the dunes in the car parks on Zeeweg (10-15 mins walk back) or paid when you drive into the car park. The rate depends on the date and time of entry.
By arrangement, you can store your luggage with us.
Bookings
Yes, our beach hotel is open all year round. Are you coming to stay?
No, there is no reception in our beach hotel. Hotel guests book and pay online in advance and receive a personal room access code by e-mail. During the day until 6pm, there is always someone there to speak to you (by phone). You will receive tailor-made advice and tips on the area if required.
No, in our terms and conditions, on the homepage and in the confirmation email sent, it states that our reservations are non-refundable. Which means no refund is possible. Once the booking is made you agree to a final payment.
Rooms
Yes, an extra cot can be placed for €25 per night.
Please note, you do need to contact the hotel directly about this. This can be done via telephone number: +31 251 342383 or email: strandhotel@zoomerscastricum.nl.
Yes. Each room has a kitchenette with some pots and pans.
Yes, all rooms have their own coffee machine and kettle. We provide the coffee and tea so you can recharge.
No way, all rooms have their own coffee maker and kettle and we provide the coffee and tea, so you can recharge.
Yes, all rooms have a hairdryer.
Yes indeed. You can see this in the photos of our hotel rooms.
Yes indeed. You can see this in the photos of our hotel rooms.
Yes and no. There are some dune rooms with air conditioning and the other rooms have no air conditioning. However, fans are available. In fact, fans are a lot more durable than air conditioners as they use much less power.
Hotel
Breakfast and dinner are served at our sister restaurant, Strandpaviljoen Zoomers. In addition, each room features its own designer kitchenette with a refrigerator.
Don’t forget to make a reservation before 3:00 PM if you want to be sure of a table!
Did you know we also have a forest brasserie just a 5-minute drive from the beach hotel? You’re also very welcome there, and parking is free. Check out the website here.
Since you have your own access code, you can enter and leave the hotel whenever you want. You don’t have to check in with us. However, when your stay is over you need to leave the room before 11am that day.
Don’t panic, we have our emergency number for this: +31 251 342383.
No problem, 9 times out of 10 the wifi works again if you turn it on and off for a while. If you can’t figure it out, please call: +31 251 342383.
Yes, we have a few rooms available for your four-legged friend. Check the room descriptions to see which ones.
We’ve also established a few rules to ensure a pleasant stay for everyone. Read them here.
No, smoking is not allowed for hygiene and allergy reasons.
You can buy the HKliving products found in the rooms in our shop at the hotel. You can also do this online at www.zoomersaanzee.nl/shop – nice and easy!
By arrangement, you can store your luggage (electric) bike with us.
It’s in our DNA. Carina grew up in this area and we want to take good care of our environment so that we can pass it on even more beautifully. Our hotel was therefore built to be energy neutral. We have chosen sustainable alternatives in the design and furnishing.
We have sustainable timber construction, solar-powered outdoor lighting and marmoleum with cocoa shells. The cocoa shells are made from a residual product from the cocoa factory in the Zaan region. Sustainable and local! We also like to make our community aware of our sustainable choices and hope to inspire them by doing so.
Our locations are perfect for photo shoots and brand presentations and is possible for a fee. If interested, please email Sijtske at sijtske@zoomerscastricum.nl.
Arrival & Departure
Yes indeed, beach pavilion Zoomers belongs to the same owners, which is why we call it our ‘sister’. There is close cooperation with arrangements etc.
The cottages are located on the coast in Castricum, on the beach next to the pavilion, overlooking the North Sea. The address is: Zeeweg 51, 1901NZ Castricum. Plan your route to the beach cottages here.
You can check in from 15:00.
We desperately need the time to get your room in order, so unfortunately it cannot be earlier.
Check-out is always at 11am.
Unfortunately, the cottages do not allow you to take advantage of a late check out.
It is not possible to get out directly in front of the cottages, but there is a ‘kiss and ride’ lane at the roundabout at the end of the Zeeweg. Get out here and let the strongest carry the suitcases!
After this, you can choose where to park your car: you can park for free at the beginning of the dunes in the parking lots on Zeeweg (10-15 mins walk back) or paid when you drive into the car park. The rate depends on the date and time of entry.
By arrangement, you can store your luggage with us.
Bookings
No our beach house are open between April and the end of September.
No, there is no reception at our beach cottages. During the day until 18:00 there is always someone who can speak to you by phone.
No, in our terms and conditions, on the homepage and I the confirmation email sent out, it states that our reservations are non-refundable. Which means that no refund is possible. Once the booking is made you agree to a final payment.
Cottages
Yes, an extra cot (tent-style cot) can be provided for €25 per night.
If you’d like to bring your own cot, we ask that you bring a tent-style cot that can be placed on top of the existing bed in the cottage for safety reasons; unfortunately, a standard cot will not fit.
Please note that you must contact the hotel directly regarding this. You can do so by phone at +31 251 342383 or by email at strandhotel@zoomerscastricum.nl.
The beach cottages are fully equipped, here is a list of the furnishing of the cottages and the extras you get. Click here to see the list.
Yes. Each room has a kitchenette with some pots and pans.
Yes, all cottages have their own coffee machine and kettle. We provide the first round of coffee and tea so you can recharge. After you can buy more supplies at the hotel store.
No way, all cottages have their own coffee maker and kettle and we provide the coffee and tea so you can recharge.
Yes indeed.
Yes, all cottages have air conditioning.
Cottages
Breakfast and dinner are served at our sister restaurant, Strandpaviljoen Zoomers. In addition, each cottage has its own designer kitchenette with a refrigerator.
Don’t forget to make a reservation before 3:00 PM if you want to be sure of a table!
Did you know we also have a forest brasserie just a 5-minute drive from the beach hotel? You’re also welcome to dine here, and parking is free. Check out the website here.
Don’t panic—there’s no code, but you’ll receive a button on your phone via WhatsApp to open the door. Having trouble? Call +31 251 342383.
No problem, 9 times out of 10 the wifi works again if you turn it on and off for a while. If you can’t figure it out, please call: +31 251 342383.
Yes, dogs are more than welcome in our cottages. However, we do charge a surcharge of 35 euros for this.
We have also established a few rules to ensure a pleasant stay for everyone. Read them here.
No, smoking is not allowed for hygiene and allergy reasons.
You can buy the HKliving products found in the cottages in our shop at the hotel. You can also do this online at www.zoomersaanzee.nl/shop – nice and easy!
It’s in our DNA. Carina grew up in this area and we want to take good care of our environment so that we can pass it on even more beautifully. Our hotel and the beach houses are therefore built energy-neutral. In the design and furnishing, we have chosen sustainable alternatives.
We have sustainable timber construction, solar-powered outdoor lighting and marmoleum with cocoa shells. The cocoa shells are made from a residual product from the cocoa factory in the Zaan region. Sustainable and local! We also like to make our community aware of our sustainable choices and hope to inspire them by doing so.
Our locations are perfect for photo shoots and brand presentations and is possible for a fee. If interested, please email Sijtske at sijtske@zoomerscastricum.nl.
Beach hotel
Yes. During the summer holidays, a free shuttle bus runs between Castricum NS railway station and Castricum aan Zee.
There is an intermediate stop at Bakkum campsite, so campsite guests can hop on and off.
There are no set times, but the bus runs twice an hour. The first bus leaves at 11am from the NS railway station and the last leaves at 7pm from Castricum aan Zee.
So nice to take your dog to the beach! To this end, Castricum municipality has set a number of spotb that dogs are allowed on the beach at Castricum aan Zee:
Dogs are allowed on a leash within the entire beach area. If you want to let your dog run loose on the beach, you can do so outside the buildings. 500 metres left and right of the main beach exit.
Our locations are perfect for photo shoots and brand presentations and is possible for a fee. If interested, please email Sijtske at sijtske@zoomerscastricum.nl.
